Security is clearly important to TurboTax. Your tax information is extremely sensitive data, and it would be a catastrophe if it got into the wrong hands.
To help keep your account protected, TurboTax uses fingerprint security for the app, (for phones) and often asks a series of questions that can be used to verify your identity.
TurboTax Security Measures:
Securely access your account by entering your password and a unique single use code (TurboTax will send to your trusted device or email address) or answer a series of security questions.
This multi-facto-authentication is used on all versions of their tax software, including the Free Edition, Deluxe, Premier, and Self-Employed.
TurboTax Uses Confirmation Codes:
First, go to TurboTax.com and enter your login information. You may also have to enter a confirmation code, along with your user ID and password.
If that happens, you can select how to receive your confirmation code. Text or email is the easiest way to verify your account.
If you can’t access the confirmation code by text or email, select confirm my account a different way, and continue.
Then, enter the primary tax payer’s information. You’ll get some questions to go through. Simply select the answers that apply to the primary tax payer.
If none of the answers apply, select none of the above because sometimes that’s the correct answer.
What If You Get a Security Question Wrong?
If you don’t get a question right, don’t worry. Even though it’s a bit inconvenient, it’s for your own protection against malicious bots. (Hey, that was the name of my high school band!) Just close your browser and start again.
What If You Forget Your TurboTax Password?
Lost passwords can be tricky in the world of online security. Here’s how to find or reset your password on TurboTax.com:
TurboTax protects your tax information by encrypting it when it’s stored in their systems. When they electronically efile your return to the IRS, they use SSL encryption that exceeds all current IRS standards.
For more answers to your security questions, visit turbotax.com